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Important Order and Shipping Information

Important Order and Shipping Information

Dear Customer,

Important Order and Shipping Information that  you need to know regarding your order, payment, and shipping :

Pricing:  Prices are inclusive of all tax.

Payment: All payments are processed through the secure system of cc avenue and paytm, allowing more than 100 payment options. Our site is a secured (ssl, certified) site. If payment does not get through due to server/ internet issues you can repeat the action by clicking the “checkout” link on the menu bar right side up.

Failed Transaction: Please do not be concerned if this happpens. No payments or orders go lost. In case you do not hear from us, please inform us in case your transaction got interrupted or you have not received a payment/ order or shipping confirmation. We will quickly sort out your order and payment. Our system and the system of the payment gateway cc avenue is keeping all records safely and accessible for us.

Free Shipping in India: No charges are levied for shipments in India for minimum order of Rs 750/-. Below this order amount a flat shipping fee of Rs 75/- is charged.

Shipping by Registered Postal Parcel:  We ship only by Registered Postal Parcel Service.

Time of Delivery:  We ship within 3 working days of the paid order, and anticipate delivery within 7-14 days from date of order.

Tracking of Shipment:  We provide on request tracking details of shipment. Tracking through Indian Postal Portal.

Invoicing:  A GST tax invoice will be included in each shipment.

Non Delivery:  If a parcel has not reached after 10 days of being dispatched we will file a complaint with the Postal Services Portal and follow up accordingly.