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Important Order and Shipping Information

Dear Customer,

We are summarizing all important points you need to know regarding order, payment, and shipping for your convenience:

Pricing:  Prices are inclusive of all tax.

Payment: All payments are processed through the secure system of cc avenue, allowing more than 100 payment options. Our site is a secured (ssl, certified) site. If payment does not get through due to server/ internet issues you can repeat the action by clicking the “checkout” link on the menu bar right side up.

Failed Transaction: Please do not be concerned if this happpens. No payments or orders go lost. In case you do not hear from us, please inform us in case your transaction got interrupted or you have not received a payment/ order or shipping confirmation. We will quickly sort out your order and payment. Our system and the system of the payment gateway cc avenue is keeping all records safely and accessible for us.

Free Shipping in India: No charges are levied for shipments in India for minimum order of Rs 750/-

Shipping by Registered Postal Parcel:  We ship only by Registered Postal Parcel Service.

Time of Delivery:  We ship within 3 working days of the paid order, and anticipate delivery within 7-14 days from date of order.

Tracking of Shipment:  We provide on request tracking details of shipment. Tracking through Indian Postal Portal.

Minimum order:  We ask for a minimum purchase of Rs 750/- . Orders below Rs.750 will not be processed.

Invoicing:  A tax invoice will be included in each shipment.

Non Delivery:  If parcel has not reached after 10 days of confirmed dispatch we will file complaint at Postal Service Portal and follow up accordingly. For your information, in the last 5 years we have not lost one single parcel with Postal Service.